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You outsource
your production to minimize cost
therefore to maximize profit, taking advantage of comparative competition advantages,
if you will. But outsourcing is not just about cost, it is also about quality and
service. Although obvious, however, many people tend to assume same quality at home can be achieved
automatically in any remote factory.
This assumption could cost you a fortune.
Take a look at this illustration. Without
comparing our works, you might think the first two prototypes were
OK, right? Not really if you look further.
The reality is, there are always good
and bad manufacturers, home and overseas alike. Here is another
example, showing some mistakes commonly seen. Generally, problems in product quality
include:
- Low class prototype: lack of likeness and details,
disproportional, wrong structure, low artistic value
- Cheap mold quality: inaccurate, rough, cut details
- Bad molding: twisting, bubble, breakage, scratch, chip-off,
excessive shrinkage
- Lousy polishing: uneven, rough, excessive sand-off
- Poor painting: overlapped stain, uneven paint, missing paint,
mismatching color, poor looks
Besides product
quality, there are differences in product development and production
capacity, integrity, and attitude
toward serving customers' needs.
Our factories are equipped with the
technology, facilities, and services that meet high standards as we
focus on manufacturing products for overseas clients. Following are some establishments:
- We maintain a specialized professional team
of sculptors. As a matter of fact, CHL was originated from a
designing and sculpting company. What so good is this about? Well, as
far as crafted toy and gift business is concerned, good product
can only start from good design and good prototype (sculpture). Our artists have
actually helped establish a high
quality standard company-wide.
- We have established and maintained a restrict quality control
system. While a good prototype gives you a good start, it takes
an effective control system to ensure quality production. As mentioned above, a lot mistakes can be made
in production.
What makes us confident about our quality? The key is people.
First, we have the desire and determination to ensure good
product, which would usually mean spending more time and effort;
second, we have learned from years of experiences (including
mistakes) and know where to watch out; third, we train our
workers well.
- We provide convenience and effective communications by having overseas sales and marketing
contact in the United States. Product development is a
complex process, which requires excessive correspondences among
customer, designer, and manufacturer. After all, manufacturers can only
produce what they perceive they are required. In fact,
communications
is critical in international transactions.
- We strike to adopt developed country's service standards. In
fact, our US company will help facilitate your projects to your
confidence including, as an option, delivery of your products to your door.
P.S.:
Many people are concerned about lead content in
paint since Mattel's product recalls; here is some
information to help you understand the issue and what you can do
about it.
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